Help & Support

We're here to help.

Start with the app

Most questions are answered in the Baker's Guide inside Proof — tap Baker's Guide on the home screen to browse FAQs or ask Claude directly. It's the fastest way to get help with baking questions, starter troubleshooting, and feature guidance.


Contact us

For account issues, billing questions, or anything not covered in the app — email us at support@theproofapp.com. We respond within 48 hours.


Delete your account

You can delete your account and all associated data directly in the app. Go to Profile → My Profile → Delete Account. This action is permanent and cannot be undone.


Manage your subscription

Subscriptions are managed through Apple. To cancel or modify your Proof Pro subscription go to iPhone Settings → Apple ID → Subscriptions.


Report a bug

Found something that doesn't look right? Email proofsourdoughapp@gmail.com with a description of the issue and your device model. Screenshots are always helpful.